How do I deal with guest disputes and what legal remedies are available to me?

Dealing with guest disputes and legal remedies can sometimes be far from straightforward.

Guest disputes can arise in short-letting situations, such as disputes over damage deposits, booking cancellations, or issues with property amenities.

It’s important to have clear policies and procedures in place to address such disputes, including a documented guest agreement or contract.

Communication with guests and prompt resolution of issues can help avoid escalation.

Legal remedies may include retaining a portion of the guest’s security deposit to cover damages, seeking compensation for losses through legal means, or resolving disputes through mediation or arbitration, depending on the jurisdiction and applicable laws.

Get in Touch

If you’d  prefer to talk, please do get in touch on Tel: 0203 488 4135.

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